A complete ITSM platform with native ticketing, email-to-ticket, voice agents over Twilio, three autonomous AI agents — and the Trust Layer that makes every resolution auditable.
Automatically categorize, prioritize, and route incoming tickets with precision. Fixly analyzes ticket content, historical patterns, and team expertise to ensure every issue reaches the right person instantly.
Deploy resolution agents that handle common IT issues end-to-end without human intervention. From password resets to software provisioning, repetitive tasks are resolved in seconds instead of hours.
Give employees instant answers through a conversational interface embedded in Slack, Teams, or your internal portal. The chatbot draws from your knowledge base and ticket history to provide accurate, contextual help.
Go beyond symptoms to identify the underlying causes of recurring incidents. Fixly correlates data across tickets, infrastructure logs, and change events to surface patterns humans would miss.
Anticipate issues before they impact your business. Fixly surfaces trends, forecasts ticket volumes, and identifies at-risk SLAs so your team can act proactively rather than reactively.
Transform resolved tickets into searchable, structured knowledge articles automatically. Fixly identifies reusable solutions and drafts documentation so your team never solves the same problem twice.
Start your free trial today. No credit card required. Set up in under 10 minutes and see results from day one.